Shipping Policy
Order Processing:
- All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.
- You will receive a confirmation email once your order has been processed and shipped.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times vary by location:
- Domestic (within United States & Australia,): 5-10 business days
- International: 10-30 business days
Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances such as customs delays or carrier issues.
Shipping Carriers:
- We use various carriers depending on your location and the products ordered. Our primary carriers include USPS, FedEx, DHL, and local postal services.
Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- BlueRing Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- BlueRing Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds:
- We strive for 100% customer satisfaction. If you are not satisfied with your purchase, please review our Returns Policy for information on how to return your items and request a refund.
Contact Us:
- If you have any questions regarding your order or shipping policy, please contact us at orders@blueringcreations.com.au.
